Course Overview
This course is designed to help hospitality professionals enhance their customer service skills. Providing excellent customer care is essential in the hospitality industry to ensure customer satisfaction and repeat business.
The course includes key principles of customer care, effective communication, and how to handle challenging situations with customers. Whether you’re working in hotels, restaurants, or any other customer-facing role in hospitality, this training is crucial to offering top-tier service.
Assessments
- Online self-assessments after each module (for progress check).
- Final certification exam after completing all modules.
- Certificate of completion awarded after passing the final exam.
Duration & Flexibility
- Course length: Approximately 40 minutes to complete.
- Complete in one sitting or break it into smaller sessions—progress is saved
Start learning today and improve your hospitality service skills!